Frequently Asked Questions
Everything you need to know about your SINGER® sewing adventure.
How can I track my SINGER® order?
Once your order ships, you will receive an email confirmation containing a tracking number. You can use this number on our carrier's website to monitor your delivery status in real-time.
What is your return policy for sewing machines?
We offer a 30-day return policy for items purchased directly from our site. Products must be in their original packaging and include all accessories to be eligible for a full refund.
Do SINGER® machines come with a warranty?
Yes, all new SINGER® sewing machines come with a limited warranty covering manufacturing defects in material or workmanship. Please refer to the specific warranty card included with your model for duration details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options through Klarna or Affirm for qualifying purchases.
Where can I find manuals for older SINGER® models?
You can download digital manuals for both current and vintage models directly from our 'Instruction Manuals' section by entering your machine's model number.
Do you offer international shipping?
Currently, we only ship to addresses within the United States. For international purchases, please visit our global directory to find an authorized SINGER® dealer in your country.